Frequently Asked Questions
What services does Xpertico offer?
Xpertico specializes in developing IT solutions, websites, and mobile applications tailored to meet your business needs. Our services include custom software development, web development, mobile app development, cloud solutions, IT consulting, and ongoing support and maintenance.
How can I contact Xpertico for a service?
You can contact us by filling out the contact form on our website, emailing us at [email protected]. Our team will get back to you promptly to discuss your requirements and provide a tailored solution.
What is the process for starting a project with Xpertico?
Once you reach out to us, we will schedule an initial consultation to understand your needs and project scope. After this, we will provide a detailed proposal outlining the project plan, timeline, and costs. Upon agreement, we will commence the project following our agile development methodology, ensuring transparency and regular updates.
How do we accept payments?
We accept payments via bank transfer to our business account, and popular online payment gateways like Stripe. Detailed payment instructions will be provided once the project proposal is finalized.
For larger projects, we offer milestone-based payment plans to ensure flexibility and satisfaction.
Do you offer ongoing maintenance and support?
Yes, we offer comprehensive maintenance and support packages to ensure your solution remains up-to-date and functions smoothly. Our support services include regular updates, security patches, bug fixes, and feature enhancements. You can choose a support plan that best fits your needs.
Why should I choose Xpertico?
At Xpertico, we pride ourselves on delivering high-quality, customized IT solutions that drive business growth. Our team of experienced professionals is dedicated to providing innovative solutions tailored to your specific needs. We prioritize customer satisfaction, transparency, and ongoing support, making us a trusted partner for your IT projects.
How long does it take to complete a project?
The project timeline depends on the complexity and scope of the project. During our initial consultation, we will provide an estimated timeline based on your requirements. We strive to deliver projects on time without compromising on quality.
Can you provide examples of previous work?
Yes, we have a portfolio showcasing our previous projects across various industries. You can request specific case studies by contacting us directly.
What industries do you specialize in?
We have experience working with clients in various industries, including FinTech, healthcare, e-commerce, food delivery, and more. Our versatile team is equipped to handle projects across different sectors, ensuring tailored solutions that meet industry-specific requirements.
How do you ensure the security of my project?
Security is a top priority at Xpertico. We follow industry best practices and implement robust security measures throughout the development process. This includes secure coding practices, regular security audits, and compliance with relevant regulations to ensure your project remains secure and protected.
What if I need changes or updates to my project after completion?
We understand that business needs can evolve. Our team is here to support you with any changes or updates required after project completion. You can opt for our ongoing maintenance and support packages or contact us for ad-hoc updates and enhancements.
How can I get a quote for my project?
To get a quote for your project, please fill out the contact form on our website with your project details. Alternatively, you can email us at [email protected].
We will review your requirements and provide a detailed quote tailored to your needs.